Privacy Policy
Last Updated: March 5, 2025
This Privacy Policy describes how bykellyandkate.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Contact
After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please click here to go to the contact form or email us at customerservice@bykellyandkate.com .
How We Use Your Data
We have access to your limited personal data for core business purposes.
When you place an order on our Site, we will receive your delivery address, email address, name, phone number (if provided), and specific details relating to your purchase (for example, your wrist size).
The only circumstances in which we will share your data are in processing your order or complying with the law. We will never use or pass on your information to third parties for marketing purposes or any other purpose, other than the circumstances listed below, or add you to any mailing list without your explicit consent. The circumstances in which we may share your data are:
• With delivery companies to fulfill your order.
• To comply with legal or tax obligations.
We will only retain your details for as long as necessary in order to process the transaction, and we will securely store any data collected during that period. We retain personal data related to orders or customer queries for seven years. After this time we will delete your data from our records.
You have the right to know what personal data we hold about you, as well the 3rd-party providers we use to fulfill your order, and to ask for that data to be changed or deleted. Contact us for this information or to request your data to be changed or deleted.
Cookies
Our website provider, Squarespace, uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For more information, visit The Cookies Squarespace Uses.
Abandoned Cart Emails
You’ll receive an automated email within 24 hours after you abandon your shopping cart, if all of the following occur:
1. You enter your email address at checkout, or are logged into your customer account.
2. You add a product which is in stock to your shopping cart.
3. You close your browser or leave this website without completing your purchase.
You can unsubscribe from these messages at the bottom of the email.
The email will link back to this website, where you can pick up where you left off and complete your purchase.
Marketing Emails
We may send you marketing emails after you have signed up for our newsletter on our Site or at checkout. You can unsubscribe from these messages by clicking the link at the bottom of the email.
Order and Account Emails
We may email you with messages about your order or account activity after you have entered your email address at checkout or when creating a customer account. For example, we may email you to tell you that:
• You’ve created a customer account
• Your customer account password has been reset or updated
• You’ve made a purchase
• Your order has shipped
It’s not possible to unsubscribe from these messages.
Protection of Information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and you happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
Your Acceptance of These Terms
By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.